This Privacy Policy explains how Jeremy Nando ("we", "us", "our"), the developer of the Arc mobile application ("Arc" or the "App"), collects, uses, and shares information about you. Arc is a personal fitness, nutrition, and body-weight tracking app. By using Arc you agree to this Policy.
If you grant permission, Arc reads your step count and active energy from Apple Health (HealthKit) to display your daily activity inside the App. This data is read on your device and shown to you; we do not sell it, use it for advertising, or share it with third parties. You can revoke this access at any time in Settings → Health → Data Access & Devices.
Subscriptions ("Arc Pro") are processed by Apple through the App Store. We do not receive or store your payment card details. We may receive confirmation of your subscription status from Apple.
Our backend may process basic technical information necessary to operate the service (such as authentication tokens and timestamps). Arc does not currently use third-party analytics or advertising SDKs.
When you use AI photo logging, AI plan generation, or AI motivational quotes, the relevant input (for example, a food photo or a short text description) is sent through our secure backend to our AI provider, Anthropic, which processes it to return a result. This content is used only to generate your result and is not used to train AI models. We do not retain your food photos on our servers after the estimate is produced; the resulting nutrition values you choose to log are stored in your account.
We do not sell your personal information, and Arc does not show advertising. We share information only with the service providers ("sub-processors") that make the App work:
We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer.
We keep your information for as long as your account is active. You can delete your account at any time from within the App (Profile → Delete Account), which removes your associated data from our systems. Some information may be retained where required by law or for legitimate business purposes (such as fraud prevention). Data held by Apple, or search queries processed by third-party food databases, are governed by those parties' policies.
We use industry-standard measures to protect your information, including encrypted connections and access controls (row-level security) that restrict data to your account. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can access and edit most data in the App directly, delete your account in the App, or contact us at the address below. If you are in the EEA/UK (GDPR) or California (CCPA/CPRA), you have specific rights under those laws; we do not sell your personal information as defined by the CCPA.
Your information may be processed and stored in the United States and other countries where we or our sub-processors operate. These countries may have data-protection laws different from those in your country. Our database is hosted in the Tokyo, Japan region. Some sub-processors (such as our AI provider) may process data in the United States.
Arc is not directed to and may not be used by anyone under 18. The App enforces a minimum age of 18. If you believe a minor has provided us information, contact us and we will delete it.
We may update this Policy from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, notify you in the App.
Questions or requests about this Policy or your data:
Jeremy Nando
jeremyfernando93@protonmail.com